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Privacy Policy Statement
PRIVACY POLICY STATEMENT On The Come Up Enterprise and Hayes Communications Inc. collects basic client information to make your experience the very best on the Internet. We respect your privacy, and we assure you that we will maintain and use this information responsibly. General Browsing: On The Come Up Enterprise and Hayes Communications Inc. gathers navigational information about where you go on our website. This information allows us to see which areas are most visited. This helps us improve the quality of visitors? The online experiences by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding your use of our website (such as the time of your last visit to a page on our site). Disclosure of Personal Information: Any information you provide to us at this site when you establish or update your account, purchase credits online or request information (i.e. name, address, e-mail address, telephone number and credit card information), is maintained in private files on our secure Web server and our internal systems. This information is used to enable On The Come Up Enterprise and Hayes Communications Inc. to deliver services to you. To ensure compliance with federal law, On The Come Up Enterprise and Hayes Communications Inc. does not maintain information provided by children under the age of 18. This is an ADULT WEBSITE. You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our website, the site or the public. On The Come Up Enterprise and Hayes Communications Inc. does not sell, rent or trade your e-mail address to third parties. We may, however, use third parties to help us provide services to you, such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, and administering e-mails. If personally identifiable information (i.e. name, address, e-mail address, telephone number) is provided to any of these third parties, we will require that such information be maintained by them in strictest confidence. Use of Cookies: On The Come Up Enterprise and Hayes Communications Inc. uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies also allow On The Come Up Enterprise and Hayes Communications Inc. to make our sites more responsive to your needs, by delivering a better and more personalized experience to you. The cookies are typically stored on your computer's hard drive and are used by On The Come Up Enterprise and Hayes Communications Inc. to help track your clicks as you go through the pages within On The Come Up Enterprise and Hayes Communications Inc. website. In addition, On The Come Up Enterprise and Hayes Communications Inc. uses cookies to help keep track of support requests and to tell us whether you have previously visited an On The Come Up Enterprise and Hayes Communications Inc. website. This allows registered users to avoid reentering information upon every new visit to our site. Updating Personal Information: We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information including billing information by logging into your account. Use of Forums / Discussion Boards: None of the information contained on our website is medical, legal, business, or other advice or opinion of On The Come Up Enterprise and Hayes Communications Inc. Any opinion expressed via this service is that of its author. Users are reminded that postings are automatic, instantaneous, and are not pre-reviewed. Additional facts and information on legal or other developments may affect the subjects discussed. Confidential information should not be discussed. On The Come Up Enterprise and Hayes Communications Inc. assumes no responsibility for the content or consequences, direct or indirect, of communications by users. Links: For your convenience, our website may contain links to other sites. On The Come Up Enterprise and Hayes Communications Inc. is not responsible for the privacy practices or the content of such websites. Questions/Changes in Policy: If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us. If elements of our Privacy Policy change, we will post the policy changes in our Privacy Policy on this website. If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about On The Come Up Enterprise and Hayes Communications Inc. On The Come Up Enterprise and Hayes Communications Inc. believes in providing a safe and secure experience for all of our clients. We provide stringent and effective security measures on our website. It is our policy to never send private information, such as your credit card number, via e-mail. In fact, this is a practice we recommend you adopt in all of your Internet activities. II. TERMS AND CONDITIONS (TAC) In order to maintain our system integrity and resources we expect our customers to act responsibly. When you use any On The Come Up Enterprise and Hayes Communications Inc. services, in any form, you automatically agree to the following Conditions. We reserve the right to suspend or cancel a customer's access to any or all services we provided when we decide that the account has been inappropriately used. In short: • No online gambling • No Spam, No unsolicited e-mailing • No Warez, cracks, copyright infringement No Server abuse -Any attempt to undermine or cause harm to a server, or customer, of us is strictly prohibited. • No Unauthorized use of other people's accounts or computers • We do not allow clients to install their own chat rooms of any kind, without approving it with the Support Team. • NO Background Running Programs - Prior approval required for any programs to run continually in the background. • NO IRC chat will be approved • No IRC - We do not allow IRC or IRC bots to be operated on our servers. • Payment Policies - All accounts are set up on a pre-pay basis. Setup fees are charged for all new accounts. All pricing is guaranteed for the term of the pre-payment. We reserve the right to change prices at any time, unless other terms have been agreed upon. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies us using our on-line cancellation form for a request for termination of services. • To cancel your account, you must use the cancellation form . • Please Take Note: Failure to use your account and/or moving your domains and/or website to another hosting service does NOT constitute a cancellation of services with On The Come Up Enterprise and Hayes Communications Inc. You must use the cancellation form . • Before accounts are suspended or cancelled, any credit card on file will be used to pay any and all past due invoices. • On The Come Up Enterprise and Hayes Communications Inc. will continue to attempt to collect payment for any and all past due invoices on accounts that are cancelled and still have a balance due to On The Come Up Enterprise and Hayes Communications Inc. Collection attempts include charging any credit card on file, emailing invoices and submitting past due accounts to collection agencies. • Lawful Purposes - We reserve the right to refuse service to anyone. Customers may only use our servers for lawful purpose. Transmission of any material in violation of any Federal, State or Local regulation is prohibited. • Indemnification - Customer agrees that it shall defend, indemnify, save and hold us harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against us, our agents, our customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold us harmless against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with our servers; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from our servers. • Disclaimer: We will not be responsible for any damages your business may suffer. We make no warranties of any kind, expressed or implied for services we provide. We disclaim any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by our Web hosting service and our employees. We reserve the right to revise the policies at any time. • All end-users, resellers and dedicated servers of us must adhere to the above policies. • Failure to follow any term or condition will be grounds for immediate account deactivation. III. BILLING POLICIES AND CYCLES • All services [except for setup] will be prorated from the date of signup to the date of service activation. • We offer billing via direct credit card charge. • All initial fees must be paid prior to account activation. These fees include: - account setup and activation - Current month pro-rated amount Our billing cycle is from the 1st of the month to the end of the month. You will receive an invoice [or notification of future cc charge] for service 1 month in advance [June 1 you receive a bill for the July service]. • Invoices are due before the 1st of the month. • Accounts paying by automatic credit card deduction are charged immediately. [for the month of service in question]. III-A. CANCELLATION POLICIES back to top • To cancel your account, you must use the cancellation form . To ensure that you are not billed for another month of service, you must cancel your account before the 30th of the month. All accounts requesting cancellation are terminated on the last day of the month. • Please Take Note: Failure to use your account does NOT constitute a cancellation of services with On The Come Up Enterprise and Hayes Communications Inc. You must use the cancellation form . • Before accounts are suspended or cancelled, any credit card on file will be used to pay any and all past due invoices. • On The Come Up Enterprise and Hayes Communications Inc. will continue to attempt to collect payment for any and all past due invoices on accounts that are cancelled and still have a balance due to On The Come Up Enterprise and Hayes Communications Inc. Collection attempts include charging any credit card on file, emailing invoices and submitting past due accounts to collection agencies. Note: All billing correspondence [invoices, notifications, etc] is done via email. It is crucial that you maintain a current email address with us. We currently accept payment, in US Dollars only, through the following sources: • VISA • MasterCard • American Express • Discover • Check • PayPal You can contact our billing department via the form in your customer portal. Please be sure to include your username on all billing correspondence. IV. ADULT MATERIAL POLICY back to top Due to different cultures, material that is appropriate in some countries may not be appropriate in others. For this reason and many others, we maintain a strict "Adult Material Policy" for all customers. On The Come Up Enterprise and Hayes Communications Inc. defines "Adult Material" as any of the following: • Any photos or videos showing frontal nudity on either men or women. • Any photos or videos showing women's bare chests and nipples. • Any audio clips or text containing sexually explicit material. • Any sites with direct links to other sites containing such material. • Any site engaged in the sale of sexually explicit items. In addition we reserve the right to determine what might be considered "sexually explicit" or "sexually related". If your profile contains material that you are unsure about, please let us know before placing the order. Why does On The Come Up Enterprise and Hayes Communications Inc. allow adult material on their servers? On The Come Up Enterprise and Hayes Communications Inc. has the privilege of hosting other ADULT sites. We hope our policies will set new standards in the industry as to what kind of material is "ADULT acceptable".